Careers

Community Manager

Are you incredibly outgoing, empathetic, and understanding — ready to provide amazing social customer service with lots of hustle, the patience of a saint and steady skills of a long-range pilot? We want to meet you! ISL is looking for a social media Community Manager to monitor and engage on enterprise level social media channels and provide excellent customer service. Availability to work primarily outside of normal business hours (nights and weekends) is required.

Location
Washington, DC
Skills
Customer Service, Social Media Management, Team Leadership, Infinite Patience, Understanding & Empathy
Experience
1 - 5 years: Customer service in digital and social media, retail, public relations, hospitality, or service industry.
The Perfect Candidate
  • Is a night-owl: After-hours (night and weekend) availability is expected.
  • Monitors social media and digital channels for brand engagement.
  • Responds and escalates customer service issues as needed.
  • Follows and implements established customer service processes per client.
  • Develops and implements emergency response and crisis communication protocols.
  • Responds in the distinct brand voice and tone to customers in digital and social channels.
  • Partners with client in-house customer service teams to implement internal processes.
  • Identifies and engages with digital influencers.
  • As needed: Catalog and develop ongoing blogger relationships and contact databases.
  • As needed: Build, foster, and engage fan communities (mostly B2C) on digital channels.
  • As needed: Measure success based on established metrics (ex. - response time, sentiment).

Art Director

A bit about you: you’re talented, experienced, supremely poised. You work great under pressure. You’re as good as a presenter and communicator as you are as a designer. You’ve led designers (or full teams) before. You have a track record of transforming projects from “good to great” without having to touch a mouse. You’re a leader. You’re a mentor. You’re all around awesome.

Location
Washington, D.C.
Skills
You can handle a wide variety of creative projects: websites (from lush, narrative sites to interface heavy applications); short video productions and motion graphics pieces; you can write scripts and a great headline; your brand identity chops are strong and refined.
Experience
3-5 years of agency work
The Perfect Candidate
  • You are an extremely compelling presenter.
  • You can manage a small team from project kick-off to launch.
  • You are a believer in the importance of a diligent, focused design process.
  • You are capable of art directing more junior designers.
  • You have extensive real-world, client-facing agency experience.
  • You are good at selling your ideas and explaining design thinking to a client.
  • You are a cool person. You cannot be lame.

UX Architect

ISL is looking for a UX professional who has 1-3 years of experience to join the growing UX team. You should be someone who has a love for organization, detail, and precision, but also has amazing patience and listening skills.

In order to make sure we’re building the right components for our products you shouldn’t be afraid of working in a team environment and be comfortable sharing your ideas early and often.

If this job sounds like the right fit for you please contact us with your UX portfolio or something that shows your love for process and user research.

Location
Washington, DC
Skills
Knowledge of and experience building user flows, sitemaps, and wireframes in Omnigraffle
Experience
1-3 years of experience in UX
The Perfect Candidate
  • Always has the end user in mind when designing the infrastructure of any product
  • Should enjoy solving and articulating complex ideas and concepts to teammates and clients
  • Has great communication and listening skills
  • Should have a personable and disarming personality in order to help facilitate user testing
  • Would be a plus but not required: some front-end skills (JS, HTML, CSS)

Interactive Designer

iSL is on the hunt for a (supremely) talented interactive designer to join our 14-person design team. You’ll help to design lush websites, beautiful-yet-functional interfaces, expansive web applications, native iOS apps and more. Front-end skills are a huge plus; deep knowledge of current web technology and tools is a must.

We’re working on projects for Fortune 500′s while also building our own products and projects we find interesting. Join us.

Location
Washington, DC
Skills
An undisputed gift for designing for screens. HTML/CSS/JavaScript skills a huge plus.
Experience
1 year of agency or freelance web and interface work, or a very strong web portfolio of personal projects.
The Perfect Candidate
  • Is as good as they are passionate, and as passionate as they are good
  • Studied design in undergrad
  • Wants to make their mark on the words as a true craftsman
  • Has real-world, client-facing experience
  • Is a believer in the importance of a diligent, focused design process
  • Is good at selling their ideas / explaining design thinking to a client
  • Is a cool person. You cannot be lame.

Full-stack Developer

ISL is looking for a full-stack developer to join our eleven-person, in-house engineering team. You’ll lead the planning and development of tools and applications that power digital campaigns for some of the biggest brands in the world, using the best technology for the job. You’ll push the envelope and you’ll have fun doing it.

We’re looking for someone who can hand-code clean, semantic, standards-compliant HTML5 and CSS3. We want someone with experience building custom themes and plugins for WordPress who is ready to use custom PHP in order to bend WordPress to do your bidding. You should know when to solve a problem with the front-end and when to leave it to the back-end and understand that the best solution varies client to client.

We are a down-to-earth, hardworking team that’s not afraid of a challenge. We listen to each other, we respect each other, and we really like each other. We push one another to make great things. We’re looking for someone who shares and believes in these same ideals.

We’re small, but growing quickly, so we’re still working out the best ways to stay fast and collaborate easily while keeping a solid footing. We’d love to hear your ideas on how we can work together even better. You’ll inspire us with new approaches to tough problems, and we’ll inspire you with some of the most daring client work around.

If this job sounds like something you’d enjoy, drop us a line below and let us know why. Please make sure to include a link to a GitHub account and a portfolio or resume.

Location
Washington, DC
Skills
Some of the tools and technologies we use every day include: PHP/WordPress, HTML, SASS, Node.js/Express/Socket.io, Redis/MySQL/MongoDB/Nginx, AWS/S3, GitHub
Experience
Ideally, you have a deep background in traditional web development using the full LAMP stack. You should know your way around jQuery and maybe a client-side MVC framework too. You aren’t scared of SSH and the command line.
The Perfect Candidate
  • Understands the best-practices in responsive design.
  • Is a thoughtful, independent, forward-thinking developer who wants to be involved throughout the entirety of a project's lifecycle.
  • Specializes in the understanding development needs across the front-end and back-end.
  • Is looking to help inspire, build, and learn from a team that strives for the best possible quality in our work.

Front-End Engineer

iSL is looking for a skilled Front-End Engineer to join our fourteen-person, in-house engineering team. You’ll lead the planning and development of tools and applications that power digital campaigns for some of the biggest brands in the world, using the best technology for the job. You’ll push the envelope. You’ll have fun.

While you’re comfortable on all sides of the stack, ideally you’re deep into a love-affair with JavaScript, and have built enough web applications with today’s client-side frameworks to have an opinion on each. You’re interested in build tools, AMD, Node.js and have a favorite amongst the many testing frameworks available.

We are a down-to-earth, hardworking team that’s not afraid of a challenge. We listen to each other, we respect each other, and we really like each other. We push one another to make great things. We’re looking for someone who shares and believes in these same ideals.

We’re small, but growing quickly, so we’re still working out the best ways to stay fast and collaborate easily while keeping a solid footing. We’d love to hear your ideas on how we can work together even better. You’ll inspire us with new approaches to tough problems, and we’ll inspire you with some of the most daring client work around.

If this job sounds like something you’d enjoy, drop us a line below and let us know why. Please make sure to include a link to a GitHub account and a portfolio or resume.

Location
Washington, DC
Skills
Some of the tools and technologies we use every day include: HTML/HAML, SASS, Node.js/Express/Socket.io, Redis/MySQL/MongoDB/Nginx, AWS/S3, GitHub
Experience
Ideally, you have a deep background in traditional web development in addition to having launched a number of production websites using client-side MVC frameworks. You've successfully led the front-end development process for numerous large-scale client builds.
The Perfect Candidate
  • Is a thoughtful, independent, forward-thinking developer who wants to be involved throughout the entirety of a project's lifecycle.
  • Specializes in client-side app development, but is interested in working across the a full stack.
  • Is looking to help inspire, build, and learn from a team that strives for the best possible quality in our work.

The Wild Card

ISL is made up of five teams – each of which is related to Operations, Marketing, Design, Strategy and Engineering respectively. Many of us cross over one or more of these teams in terms of skills and passions. We’re all aligned by delivering great work for Fortune 500 clients and on inventing new things we love.

The Wild Card might join one of these teams – or span them. We’re not sure. What we’re looking for is someone who is devastatingly creative, insightful, and energetic with a technical orientation.

Submit for this role if you’re…well…a wild card that doesn’t fit the typical boxes of life.

Location
Dupont Circle, Washington DC
Skills
Just one: being able to absorb the chaos of the world and distil it into amazingness
Experience
Startup or Agency experience required
The Perfect Candidate
  • Is technical - understands code, APIs and how web things work - but is not necessarily a dev
  • Is a design-thinker but is not necessarily a designer
  • Is a terrific writer and expresser of ideas
  • Can sell people on their vision like a pro
  • Has tons of relationships with interesting creative/technically oriented people

Developer Apprentice

We’re looking for a couple really smart, ultra-web savvy Spring/Summer Developer Apprentices to have a bunch of fun with us as we build web and mobile apps, and digital experiential campaigns (pranks, stunts, buzz marketing stuff) for our Fortune 500 clients. Apply with a friend! More about us here: http://istrategylabs.com/about/

You’ll join our 11 person engineering team and will have the opportunity to work on projects for famous brands, as well as on internal projects just for fun. Compensation is based on the candidate – and is likely a few hundred dollars a week. Start dates are flexible (like early May through August).

If you’re a Senior, the apprenticeship will be structure to result in a full time offer at the end of your apprenticeship if that makes sense for us and you.

Location
Dupont Circle, Washington DC
Skills
HTML/CSS/JavaScript a must. PHP/Python experience of interest. Knowledge of node.js, RoR and/or objective-c a plus.
Experience
Intermediate experience required (i.e. you can code and launch an app - but still have a lot to learn)
The Perfect Candidate
  • Is painfully talented, sociable, and interesting
  • Is a true web geek conversant in the idiosyncratic culture and memes we <3 so much
  • Doesn't understand the meaning of 'can't' - there is only 'figure out'

Creative Strategist

You’ll create killer digital and experiential campaign concepts for Fortune 500 brands, non-profits and for internal projects. You’ll manage and create chaos masterfully. You’ll have fun. You would be able to get enough!

Location
Washington DC
Skills
Client Management, Social Media Strategy, Ideation, Digital Project Management
Experience
You must have agency experience and have worked directly with clients on substantial. 3+ years experience.
The Perfect Candidate
  • Has managed several design/build projects (web/mobile/social apps)
  • Is a meticulous manager of timelines, client expectations and team members
  • Is incredibly smart, charismatic and a natural networker/conversationalist
  • Is an entrepreneurial fountain of ridiculously good ideas
  • Is not satisfied with good enough—will stop at nothing to crush it
  • Understand how to manage clients and design/dev deliverables
  • Has managed dozens of digital design/built projects and campaigns
  • Understands social media inside and out

Apply Now!

Do you think you’ve got what it takes? Great! Fill out this form and tell us why you would be a great addition for our team. Want to know more? Follow us on Twitter, or like us on Facebook.