Careers

Associate Creative Director

ISL seeks an Associate Creative Director with the talent, experience and poise to deliver stunning creative concepts.

A little bit about you: You have impeccable taste, razor-sharp communication skills and are a highly-seasoned designer. Pushing the envelope comes naturally to you, and you have a knack for encouraging your fellow team members to step up their game. You’re comfortable overseeing a variety of projects and collaborating across departments to ensure a finished product that makes the competition swoon and exceeds client expectations (but not their budget). You have a track record of transforming projects from “good to great” without having to touch a mouse. You are bright, engaging and can represent the best of ISL both internally and in the eyes of our clients and public stakeholders. You’re a leader. You’re a mentor. You’re all around awesome.

Location
Washington, D.C
Skills
You can handle a wide variety of creative projects simultaneously: websites (from immersive, narrative-driven marketing sites to interface-heavy applications); short video productions and motion graphics pieces; you can write scripts and a great headline; your brand identity chops are strong and refined.
Experience
5-10 years in a creative leadership role (at least 3 years in a digital agency environment).
The Perfect Candidate
  • You are an extremely compelling presenter.
  • You can manage a small team of designers, strategists and technologists from project kick-off to launch.
  • You value UX and are a believer in the importance of a diligent, focused design process.
  • You are able to distill complex problems into actionable tasks and delegate responsibilities clearly.
  • You have the confidence to make tough decisions and prioritize short-term vs long-term goals without losing speed.
  • You are capable of guiding more junior designers and inspiring them to produce their very best work.
  • You have a preternatural awareness for current trends and best practices in a variety of digital media.
  • You have extensive real-world, client-facing agency experience.
  • You are good at selling your ideas and explaining design rationale to a client.
  • You are a cool person. You cannot be lame.

Senior Creative Strategist (Auto/Lifestyle Focus)

Account and team lead for social media clients in automotive and lifestyle brands. Leads all day-to-day aspects of account and team management to execute social media strategy across content production and publishing, community management, customer response, and regular reporting and analysis.

Location
Washington, DC
Skills
You're an effective and dedicated team leader. Highly organized, detail-oriented, incredibly thorough and diligent. Strategy-focused and results-oriented. You can manage big, complicated projects and clients with ease and stay poised under pressure. You love working with people, managing teams and processes, providing mentorship, recognize great work and don't shy away from delivering constructive and critical feedback. You solve problems and resolve conflicts elegantly, simply and efficiently.

You will serve as one of the client’s central points of contact, coordinating with executives and managers in multiple divisions and departments, such as Relationship Marketing, PR, Sales, and Customer Service, to guide the development of cross-divisional social media activities. You will serve as a leader and evangelist for social media activities both within the client’s organization as well as within ours.
Experience
7-10 years relevant agency or in-house (client-side) experience managing Fortune 500 clients. Team management of 15+ people across multiple departments including content production, community management and customer service, data analysis and reporting. Automotive or lifestyle brands marketing experience a plus.
The Perfect Candidate
  • Manages day-to-day client relationship and account maintenance.
  • Works with clients to proactively guide social media strategy and implementation.
  • Manages strategy and creative team of 20+ people to cover all aspects of day-to-day content production and publishing, social media community management, and regular data analysis and reporting.
  • Continuously evaluates, refines and manages internal production processes to reach full potential in execution of social media strategy.
  • Oversees development, implementation and execution of client Social Media Strategy- determining how and where to engage with automotive customers through social channels
  • Develops campaign concepts and executions that supplement regular retainer work and support overall social media strategy.
  • Coordinates content creation by production and creative teams for ~5 social media channels (Facebook, Twitter, etc.), managing implementation of social media engagement process and response across supported channels.
  • Manage enterprise wide social media management tools and social monitoring
  • Reviews and refines regular reports on social media performance for client delivery and internal evaluation.
  • Consistently reviews and and refines process and creative implementation to optimize social media strategy execution.

Creative Strategist (Auto/Lifestyle Focus)

Account and team management support for social media clients in Fortune 500 automotive and lifestyle brands. Supports all day-to-day aspects of Brand team management to execute social media strategy across content production and publishing, as well as supporting community management and customer service, regular reporting and analysis.

Location
Washington, DC
Skills
Highly organized, detail-oriented, incredibly thorough and diligent. Strategy-focused and results-oriented. You can manage projects and clients with ease and stay poised under pressure. You love working with people, managing small teams, developing and implementing processes. You're an effective and dedicated team member. You solve problems and resolve conflicts elegantly, simply and efficiently.
Experience
5 years relevant agency or in-house (client-side) experience supporting or directly managing large clients and teams. Team management of 2-5 people across multiple departments including content production and design. Automotive or lifestyle marketing experience a plus.
The Perfect Candidate
  • Manages day-to-day clients and relationships to facilitate content planning, publishing, and social media strategy implementation.
  • Manages internal teams of 2-3 people to own all day-to-day content production, design and publishing.
  • Manages content planning and publishing to support social media strategy at the community and Brand level.
  • Oversees and reviews implementation of community management and customer service processes to ensure customer comments, questions and concerns are addressed/routed quickly and accurately.
  • Reviews, refines and delivers data analysis and reporting -- and continuously suggests strategy optimization based on insights.
  • Proactively researches and suggests additional opportunities that support community and Brand content strategy.
  • Is a passionate user of social media and hungry for experience implementing social media strategy for large clients and campaigns.
  • Is ready to manage part of a large team and reach their full potential executing social media strategy.
  • Enjoys managing production teams and working with multiple personalities in a fast-paced work environment.

Community Manager (Auto/Lifestyle Focus)

Are you incredibly outgoing, empathetic, and understanding — ready to provide amazing social community management, engagement, and customer service with lots of hustle, the patience of a saint and steady skills of a long-range pilot? We want to meet you! ISL is looking for a social media Community Manager to monitor and engage Fortune 500 social media channels and provide an excellent customer experience. Availability to work outside of normal business hours (evenings, weekends) may be needed on occasion. ISL works with all Community Manager staff to set a regular and manageable work schedule.

Location
Washington, DC
Skills
Customer Service, Social Media Management, Team Leadership, Infinite Patience, Understanding & Empathy

The Community Manager will successfully manage all aspects of complex Social Media customer case management, ensuring overall customer satisfaction throughout all interactions with the brand.
Experience
Minimum 1-3 years in a customer-focused position which requires initiative and problem-solving, preferably in the automotive industry
The Perfect Candidate
  • Has an excellent understanding of social media operations (Facebook, Twitter, YouTube, blogs, forums)
  • Monitors social media and digital channels for brand engagement.
  • Engages proactively with positive mentions, interactions, and influencers.
  • Catalogs and develops ongoing influencer relationships and contact databases.
  • Builds, fosters, and engages fan communities (mostly B2C) on digital channels.
  • Has strong logic & reasoning skills as well as excellent communication skills (written and verbal)
  • Has the ability to communicate effectively with irate customers and bring forth a positive resolution
  • Measures success based on established metrics (ex. - response time, sentiment).
  • Follows and implements established community management processes per client.
  • Responds in the distinct brand voice and tone to customers in digital and social channels.
  • Assists in contest and sweepstakes implementation.
  • Has some base level of automotive technical aptitude

Operations Manager

ISL is looking for a savvy Operations Manager to help manage the hardware/software/facilities of a 60+ (and growing) digital agency. As MacGyver is retired, we’re looking elsewhere. You’d be responsible for network and hardware maintenance and expansion, asset and issue/task management, and a constant set of unique, special, creative projects. You’ll learn a ton and be surrounded by other inspiringly creative, hard-working people.

Location
Washington, DC
Skills
You will be our backbone, maintain and bolster our growing staff’s IT capabilities, master our information technology and strategies, and bring your own flair to the party. Highly organized, detail-oriented, incredibly thorough and diligent. You enjoy working alongside people, managing and upgrading a process, and seeing something through to completion without much oversight. You’ll solve our IT problems and do the impossible, make people love their technology.
Experience
The Perfect Candidate
  • Not shy about helping people, being a team player, and the unique challenges IT brings
  • Organized, task focused, doesn’t leave work on the table
  • Can manage and help update our JIRA ticketing systems
  • Knowledgeable of inventory and asset management systems
  • Brings ideas to the table to help further harden our network and infrastructure security
  • Flexible and readily willing to take on the unique ISL challenges of administrative and facilities support, and special projects

Junior Creative Strategist

You’ll create killer social and experiential campaign concepts for Fortune 500 brands, non-profits and for internal projects. You’ll manage and create chaos masterfully. You’ll have fun and work hard. Your friends will be jealous.

Location
Washington DC
Skills
Social Media Management, Writing, and Ideation. Highly organized, detail-oriented, incredibly thorough and diligent.
Experience
0-3 years experience. Must be super social media savvy. Retail or CPG marketing experience a plus.
The Perfect Candidate
  • Is incredibly smart, charismatic and a natural networker/conversationalist
  • Is an entrepreneurial fountain of ridiculously good ideas
  • Is not satisfied with good enough—will stop at nothing to crush it
  • Is a great writer
  • Is obsessed with social media and wants to learn more
  • Bonuses: Knows how to produce content for web distribution (photos, videos, vines, blog posts etc.)

Senior Creative Strategist (Social Media Focus)

Account and team lead for social media clients in Fortune 500 retail and CPG brands. Covers all day-to-day aspects of account and team management to execute social media strategy across content production and publishing, community management and customer service, and regular reporting and analysis.

Location
Washington, DC
Skills
You're an effective and dedicated team leader. Highly organized, detail-oriented, incredibly thorough and diligent. Strategy-focused and results-oriented. You can manage big, complicated projects and clients with ease and stay poised under pressure. You love working with people, managing teams and processes, providing mentorship, recognize great work and don't shy away from delivering constructive and critical feedback. You solve problems and resolve conflicts elegantly, simply and efficiently.
Experience
7-10 years relevant agency or in-house (client-side) experience managing Fortune 500 clients. Team management of 15+ people across multiple departments including content production, community management and customer service, data analysis and reporting. Retail or CPG marketing experience a plus.
The Perfect Candidate
  • Manages day-to-day client relationship and account maintenance.
  • Works with clients to proactively guide social media strategy and implementation.
  • Manages strategy and creative team of 20+ people to cover all aspects of day-to-day content production and publishing, social media community management, and regular data analysis and reporting.
  • Continuously evaluates, refines and manages internal production processes to reach full potential in execution of social media strategy.
  • Develops and refines high-level social media marketing strategy and tactics, as well as campaign concepts and execution that supplement regular retainer work and support overall social media strategy.
  • Oversees development, implementation and execution of client Social Media Strategy.
  • Coordinates content creation by production and creative teams for ~5 social media channels (Facebook, Twitter, etc.) across 10+ Brands under a single account.
  • Coordinates, evaluates and manages implementation of social media engagement process and response across social media channels.
  • Reviews and refines regular reports on social media performance for client delivery and internal evaluation.
  • Consistently reviews and and refines process and creative implementation to optimize social media strategy execution.

Community Manager

Are you incredibly outgoing, empathetic, and understanding — ready to provide amazing social community management, engagement, and customer service with lots of hustle, the patience of a saint and steady skills of a long-range pilot? We want to meet you! ISL is looking for a social media Community Manager to monitor and engage enterprise level social media channels and provide an excellent customer experience. Availability to work outside of normal business hours (evenings, weekends) may be needed on occasion. ISL works with all Community Manager staff to set a regular and manageable work schedule.

Location
Washington, DC
Skills
Customer Service, Social Media Management, Team Leadership, Infinite Patience, Understanding & Empathy
Experience
1 - 5 years: Customer service in digital and social media, retail, public relations, hospitality, or service industry.
The Perfect Candidate
  • Monitors social media and digital channels for brand engagement.
  • Engages proactively with positive mentions, interactions, and influencers.
  • Catalogs and develops ongoing influencer relationships and contact databases.
  • Builds, fosters, and engages fan communities (mostly B2C) on digital channels.
  • Measures success based on established metrics (ex. - response time, sentiment).
  • Follows and implements established community management processes per client.
  • Responds in the distinct brand voice and tone to customers in digital and social channels.
  • Assists in contest and sweepstakes implementation.
  • As needed: Responds and escalates customer service issues.
  • As needed: Partners with client in-house customer service teams to implement internal processes.
  • As needed: Develops and implements emergency response and crisis communication protocols.

UX Architect

ISL is looking for a UX professional who has 1-3 years of experience to join the growing UX team. You should be someone who has a love for organization, detail, and precision, but also has amazing patience and listening skills.

In order to make sure we’re building the right components for our products you shouldn’t be afraid of working in a team environment and be comfortable sharing your ideas early and often.

If this job sounds like the right fit for you please contact us with your UX portfolio or something that shows your love for process and user research.

Location
Washington, DC
Skills
Knowledge of and experience building user flows, sitemaps, and wireframes in Omnigraffle
Experience
1-3 years of experience in UX
The Perfect Candidate
  • Always has the end user in mind when designing the infrastructure of any product
  • Should enjoy solving and articulating complex ideas and concepts to teammates and clients
  • Has great communication and listening skills
  • Should have a personable and disarming personality in order to help facilitate user testing
  • Would be a plus but not required: some front-end skills (JS, HTML, CSS)

Interactive Designer

ISL is on the hunt for a (supremely) talented interactive designer to join our 14-person design team. You’ll help to design lush websites, beautiful-yet-functional interfaces, expansive web applications, native iOS apps and more. Front-end skills are a huge plus; deep knowledge of current web technology and tools is a must.

We’re working on projects for Fortune 500′s while also building our own products and projects we find interesting. Join us.

Location
Washington, DC
Skills
An undisputed gift for designing for screens. HTML/CSS/JavaScript skills a huge plus.
Experience
1 year of agency or freelance web and interface work, or a very strong web portfolio of personal projects.
The Perfect Candidate
  • Is as good as they are passionate, and as passionate as they are good
  • Studied design in undergrad
  • Wants to make their mark on the words as a true craftsman
  • Has real-world, client-facing experience
  • Is a believer in the importance of a diligent, focused design process
  • Is good at selling their ideas / explaining design thinking to a client
  • Is a cool person. You cannot be lame.

Mobile Developer

iStrategyLabs is looking for a skilled, hard-working mobile engineer to help build amazing experiences for some of the biggest brands in the world.

We move quickly. We listen to each other, we respect each other, and we really like each other. We push one another to make great things. We’re looking for someone who shares and believes in these same ideals.

We’re small, but growing quickly, so we’re still working out the best ways to stay fast and collaborate easily while keeping a solid footing. We’d love to hear your ideas on how we can work together even better. You’ll inspire us with new approaches to tough problems, and we’ll inspire you with some of the most daring client work around.

If this job sounds like something you’d enjoy, drop us a line below and let us know why. Please make sure to include a link to a GitHub account and a portfolio or resume.

Location
Washington, DC
Skills
Java, Android SDK, MongoDB, Git
Experience
Multiple successful android app launches.
The Perfect Candidate
  • Good understanding of OO programming and design patterns.
  • Experience building web and native apps
  • Experience using social media APIs
  • Has an eye for design
  • Knows when a responsive web app is a better solution.
  • Obsesses over performance
  • Has opinions about what functionality should be handled by the app and what should be done on the server.
  • Is always looking to learn something new
  • iOS experience a huge plus.
  • Strong front-end development chops is a huge plus.

Front-End Engineer

No ninjas or rockstars need apply. iStrategyLabs is looking for a skilled, hard-working front-end engineer to help build amazing experiences for some of the biggest brands in the world.

We move quickly. We are not married to any particular set of technologies, but we do utilize Angular, jQuery, Gulp, Sass, Jasmine and browserify for our front end stack. Our CSS is BEM’d out and we live and die by component based development. We have a JavaScript style guide and we use it. We are a down-to-earth, hardworking team that’s not afraid of a challenge. We listen to each other, we respect each other, and we really like each other. We push one another to make great things. We’re looking for someone who shares and believes in these same ideals.

We’re small, but growing quickly, so we’re still working out the best ways to stay fast and collaborate easily while keeping a solid footing. We’d love to hear your ideas on how we can work together even better. You’ll inspire us with new approaches to tough problems, and we’ll inspire you with some of the most daring client work around.

If this job sounds like something you’d enjoy, drop us a line below and let us know why. Please make sure to include a link to a GitHub account and a portfolio or resume.

Location
Washington, DC
Skills
JavaScript, HTML, Sass (and CSS), Angular, Gulp, Jasmine
Experience
Ideally, you have a deep background in traditional web development in addition to having launched a number of production websites using client-side MVC frameworks. You've successfully led the front-end development process for numerous large-scale client builds.
The Perfect Candidate
  • Has a deep understanding of the JavaScript language. We do utilize jQuery, but you should be comfortable working outside of that context
  • Writes clear, clean, semantic HTML
  • Has an eye for design
  • Takes fancy photoshop documents and creates their mirror image in any browser
  • Obsesses over performance
  • Has an opinion about promises vs callbacks
  • Is always looking to learn something new

Full-stack Developer

ISL is looking for a full-stack developer to join our fifteen-person, in-house engineering team. You’ll lead the planning and development of tools and applications that power digital campaigns for some of the biggest brands in the world, using the best technology for the job. You’ll push the envelope and you’ll have fun doing it.

We’re looking for someone who can hand-code clean, semantic, standards-compliant HTML5 and CSS3. We want someone with experience building custom themes and plugins for WordPress who is ready to use custom PHP in order to bend WordPress to do your bidding. You should know when to solve a problem with the front-end and when to leave it to the back-end and understand that the best solution varies client to client.

We are a down-to-earth, hardworking team that’s not afraid of a challenge. We listen to each other, we respect each other, and we really like each other. We push one another to make great things. We’re looking for someone who shares and believes in these same ideals.

We’re small, but growing quickly, so we’re still working out the best ways to stay fast and collaborate easily while keeping a solid footing. We’d love to hear your ideas on how we can work together even better. You’ll inspire us with new approaches to tough problems, and we’ll inspire you with some of the most daring client work around.

If this job sounds like something you’d enjoy, drop us a line below and let us know why. Please make sure to include a link to a GitHub account and a portfolio or resume.

Location
Washington, DC
Skills
Some of the tools and technologies we use every day include: PHP/WordPress, HTML, SASS, Node.js/Express/Socket.io, Redis/MySQL/MongoDB/Nginx, AWS/S3, GitHub
Experience
Ideally, you have a deep background in traditional web development using the full LAMP stack. You should know your way around jQuery and maybe a client-side MVC framework too. You aren’t scared of SSH and the command line.
The Perfect Candidate
  • Understands the best-practices in responsive design.
  • Is a thoughtful, independent, forward-thinking developer who wants to be involved throughout the entirety of a project's lifecycle.
  • Specializes in the understanding development needs across the front-end and back-end.
  • Is looking to help inspire, build, and learn from a team that strives for the best possible quality in our work.

Back-End Engineer (Python/Django)

ISL is looking for a skilled Back-End Engineer to join our fifteen-person, in-house engineering team. You’ll lead the planning and development of server-side applications using the Django web framework to support campaigns for some of the biggest brands in the world. Most work will take place within an Agile cross-functional project team environment. Your days will vary. One day you’ll be creating a RESTful API to power a client-side application; the next you might conduct load testing and code optimizations to improve application performance and throughput. Regardless, you’ll push the envelope. You’ll have fun.

We are a down-to-earth, hardworking team that’s not afraid of a challenge. We listen to each other, we respect each other, and we really like each other. We push one another to make great things. We’re looking for someone who shares and believes in these same ideals.

We’re small, but growing quickly, so we’re still working out the best ways to stay fast and collaborate easily while keeping a solid footing. We’d love to hear your ideas on how we can work together even better. You’ll inspire us with new approaches to tough problems, and we’ll inspire you with some of the most daring client work around.
If this job sounds like something you’d enjoy, drop us a line below and let us know why. Please make sure to include any contributions to open source projects and a link to your GitHub account.

Location
Washington, DC
Skills
Some of the tools and technologies we use every day include: Python, Django, Nginx, Postgres, Memcached, Amazon AWS / S3, Git
Experience
Ideally, you would have experience leading the back-end development process for numerous large-scale projects as well as a fundamental knowledge of Unix systems and how to harness them. You would also have experience in the AWS ecosystem.
The Perfect Candidate
  • Is a passionate, forward-thinking developer who wants to help the best projects come to life.
  • Is looking to help inspire the rest of the team by proposing new tools and methodologies for workflows.
  • Believes in The Zen of Python.
  • Has a strong understanding of Django's take on "MVC", module philosophy, and best practices
  • Knows that writing good unit/integration tests save time and tears.
  • Bonus: Has experience building an application that is more complex than just standard CRUD.
  • Bonus: Has experience building an application that required horizontal auto-scaling.

Software Engineer in Test

ISL is looking for a talented Software Engineer to join our growing fifteen-person development team. You’ll help build applications that power digital campaigns for some of the biggest brands in the world, using the best technology for the job. You’ll have fun.

As a Software Engineer in Test, you will be responsible for creating and implementing end-to-end test plans, setting up test environments, developing automated tests, and analyzing test results. In addition you’ll hold and facilitate test plan / test case reviews with cross-functional team members and work with the development team to ensure issues are addressed. Who doesn’t like to tell developers when their code is broken? By helping make the development process more productive, you’ll ensure that projects ship on time and are of the utmost quality.

We are a down-to-earth, hardworking team that’s not afraid of a challenge. We listen to each other, we respect each other, and we really like each other. We push one another to make great things. We’re looking for someone who shares and believes in these same ideals.

If this job sounds like something you’d enjoy, drop us a line below and let us know why. Please make sure to include a link to a GitHub account and a resume.

Location
Washington, DC
Skills
Some of the tools and technologies we use every day include: Python/Django, PHP/WordPress, SASS, Node.js/Express/Socket.io, Postgres, MySQL, MongoDB, AWS/S3, GitHub. You should know enough about these tools to be able to review functional and design specifications to ensure full understanding of individual deliverables.
Experience
You should have experience testing complex systems and effectively communicating the results.
The Perfect Candidate
  • Is a clear communicator (written and verbal) to ensure ability to write test plans and test cases and communicate bugs to developers and other stakeholders.
  • Can focus on deadlines and deliverables in order to track down the bad defects and bugs quickly.
  • Has the ability to think abstractly and not conform to the norm; norms do not expose bugs quickly.
  • Is looking to help inspire, build, and learn from a team that strives for the best possible quality in our work.

Developer Apprentice

Our apprenticeship program is geared towards taking individuals with little to no development experience and giving them the tools, training and guidance necessary to become amazingly productive professionals. You will be paired up with a mentor your first day and your journey into the wonderful world of software development will begin!

You’ll join our fifteen person engineering team and will have the opportunity to work on projects for famous brands, as well as on internal projects just for fun. Compensation is based on the candidate.

If you’re an experienced professional (outside of software development), the apprenticeship will be structured to result in a full time offer at the end of your apprenticeship if that makes sense for us and you.

Location
Dupont Circle, Washington DC
Skills
HTML/CSS/JavaScript a must. PHP/Python experience of interest. Knowledge of node.js, RoR and/or objective-c a plus.
Experience
Intermediate experience required (i.e. you can code and launch an app - but still have a lot to learn)
The Perfect Candidate
  • Is painfully talented, sociable, and interesting
  • Is a true web geek conversant in the idiosyncratic culture and memes we <3 so much
  • Doesn't understand the meaning of 'can't' - there is only 'figure out'

The Wild Card

ISL is made up of five teams – each of which is related to Operations, Marketing, Design, Strategy and Engineering respectively. Many of us cross over one or more of these teams in terms of skills and passions. We’re all aligned by delivering great work for Fortune 500 clients and on inventing new things we love.

The Wild Card might join one of these teams – or span them. We’re not sure. What we’re looking for is someone who is devastatingly creative, insightful, and energetic with a technical orientation.

Submit for this role if you’re…well…a wild card that doesn’t fit the typical boxes of life.

Location
Dupont Circle, Washington DC
Skills
Just one: being able to absorb the chaos of the world and distil it into amazingness
Experience
Startup or Agency experience required
The Perfect Candidate
  • Is technical - understands code, APIs and how web things work - but is not necessarily a dev
  • Is a design-thinker but is not necessarily a designer
  • Is a terrific writer and expresser of ideas
  • Can sell people on their vision like a pro
  • Has tons of relationships with interesting creative/technically oriented people

Apply Now!

Do you think you’ve got what it takes? Great! Fill out this form and tell us why you would be a great addition for our team. Want to know more? Follow us on Twitter, or like us on Facebook.